Cool Box Portable Storage Careers

Want to be a part of a growing company? Cool Box Portable Storage is a family-owned and operated business. We love our employees and our customers and we want to hire people who are focused on providing excellent customer service. Think you are the right fit? Review our open positions and apply for a portable storage career by emailing your resume to mps@getacoolbox.com.


Customer Service Storage & Relocation Specialist

Location: Tucson, AZ

Currently holding open interviews Monday – Friday 9 am – 11 am at our corporate location. Our address is 5901 S. Belvedere Ave Tucson, AZ, 85706

Cool Box Portable Storage is hiring a Customer Service Storage & Relocation Specialist for our office in Tucson. Cool Box Portable Storage is your solutions provider for one-stop moving and storage containers. Our insulated storage containers are delivered to our customers to load or unload at their convenience. Once our storage containers are loaded, we can move them to our customer’s new home or preferred destination, or back to our facility for storage. Customers can also keep the unit at their property for as long as needed. This is not a remote position and you will be expected to come to work at our corporate office.

JOB SUMMARY

Customer Service Storage & Relocation Specialist primary responsibilities include, but are not limited to:

  • Take inbound and outbound calls for customers.
  • Call back on all online quotes as they come in.
  • Call back on all follow-ups as directed.
  • Assist in collections on past due accounts.
  • Assist with any other duties as assigned.
  • Create work orders for customer movements.

QUALIFICATIONS

  • Computer Savvy
  • Able to work in a busy, fast-paced environment
  • Must be able to work weekends
  • Work well with others
  • Great telephone voice and likes to talk to people
  • Able to wear many hats and help others when needed
  • Organized and able to think strategically
  • Be able to multi-task
  • Strong attention to detail
  • Pass a background check
  • Required to maintain a neat appearance

Benefits

  • Full-time hours
  • 401k
  • Medical, dental, and vision
  • Paid time off
  • Bonus

Equal Opportunity Employer