Protecting Your Belongings

Cool Box takes all precautions and steps during the moving and storage process to ensure the safety of your belongings. However, no matter how carefully your container is packed and moved, some things – such as weather and road conditions – are out of our control. We strongly recommend our customers obtain storage insurance to cover your belongings in case of these unforeseen circumstances.

Why do I need coverage?

Many people assume their homeowner’s insurance policy will cover their belongings during a move using portable storage. However, this is usually not the case. 

Which types of losses or events are covered by Cool Box?

Cool Box Portable Storage makes every possible attempt to protect your belongings. Cool Box will not be responsible for items lost or damaged due to theft, vandalism, civil disturbances, fire, smoke, water, mold, mildew, rodents, hurricanes, rain, rising water, flooding, tornadoes, explosions, earthquakes, mice & rodents, wind damage, dust termites and other insects, acts of God, or other casualty occurring during loading, transport or storage. To ensure that your belongings are covered during your move we strongly recommend that you obtain storage insurance.

Purchasing Contents Protection Insurance

Cool Box Portable Storage recently teamed up with Storage Protectors to provide an insurance solution for our customers. Insurance coverage for your container can be added when you schedule the delivery of your container.

Documenting and Reporting Damage

Please visit www.storageprotectors.com and click on the green button that says File A Claim. Once your form is filled out you will be contacted by a Storage Protects Claims Adjuster within 24 hours.

Please read this important disclosure.

This site contains general and descriptive information only. For actual terms and conditions, please refer to the Tenant Responsibility Storage Agreement Addendum and Mobile Storage Service Agreement.

Tenant Responsibility Service Agreement Addendum

Release of Liability: Cool Box Portable Storage (“Operator”) shall not be liable whatsoever to Occupant or Occupant’s Invitees, family,employees, agents or servants for any personal, injury or property damage or loss and the Occupant hereby releases Cool Box Portable Storage from loss of or damage to Occupant’s personal property from theft, vandalism, civil disturbances, fire, smoke, water, mold, mildew, rodents & hurricanes, rain, rising water, flooding, tornadoes, explosions, earthquakes, wind damage, dust termites and other insects, acts of God, or other casualty occurring during loading, transport or storage.

Occupant agrees to maintain or secure fire, extended coverage and comprehensive liability insurance covering the full Insurance value of all stored personal property in the Unit. Occupant has the right to be self-insured, but assumes full risk for damage to stored personal property.

Your signature on this Rental Agreement Addendum is required as proof that storage insurance has been made available to you.